Services

Sales Service

Sales Service

24/7 service, 365 days a year. That’s our promise. At Metro Wire & Cable, we center our customer service around a very simple fact: there is no substitute for direct personal communication. And that’s what we offer to our clients—no matter the project or scope of work. Every time you need to speak to a customer service representative or a Sales Consultant, you receive nothing but personalized, single point of contact service.

All of our employees, no matter what department they work in, know that this has been a cornerstone of our operations for over forty years. We offer in-depth training programs to ensure that everyone that you deal with at our company is an expert in what they handle, ensuring that you get the best service and experience possible. From product questions to post-order support, we’re there for you should there ever be an emergency or just a simple question. We don’t want you to have to wait for an answer from us. We promise to always get back to our clients timely and efficiently — no excuses!

Product Enhancements

We have the knowledge and experience you deserve. From custom manufactured cables requiring short minimum runs and quick turnaround times to just-in-time delivery and project staging, we’re able to handle it all, making us your one-stop shop. We’ve spent the last 40 years perfecting our services and products, allowing our operations to be at top performance. Over the years we’ve been able to increase our operations well beyond our clients’ expectations.

You’ll see additional functionality in our products and services, including but not limited to our MetroSpin® – Single Compartment Reels, in-house stripe/dye/printing, and our customized inventory management programs. Our enhanced and industry-leading products allow us and our clients to operate at top efficiency and drives our collective business to its top potentials.

Delivery

High-quality products exactly when you need them. We have the ability to offer same day or next day shipping to all of our clients. We know how important these products are to your operations. That’s why we take such great care of packaging and transporting them to you via our fleet of local delivery vehicles or utilizing a Nationwide network of reliable expediting and supply chain solutions.

High-quality products exactly when you need them. We have the ability to offer same day or next day shipping to all of our clients. We know how important these products are to your operations. That’s why we take such great care of packaging and transporting them to you via our fleet of local delivery vehicles or utilizing a Nationwide network of reliable expediting and supply chain solutions.

Reliability

We’ve been in the business for over 40 years. During that time, we’ve made irreplaceable relationships with our customers, employees, suppliers and members of the communities we serve. These crucial relationships have made our decades of supplying power solutions possible. We partner with all of the top U.S. and International manufacturers—ensuring that you get the best service and product possible.

We’ve been in the business for over 40 years. During that time, we’ve made irreplaceable relationships with our customers, employees, suppliers and members of the communities we serve. These crucial relationships have made our decades of supplying power solutions possible. We partner with all of the top U.S. and International manufacturers—ensuring that you get the best service and product possible.

View Our Services Line Card 

Additional Services

  • 24/7/365 Service
  • Blanket Ordering and Project Pricing
  • Cable Audits
  • Certified Test Reports / Certificates of Compliance
  • Custom Manufactured Cable – Short Minimum Runs and Lead Times
  • Custom Packaging and Product Enhancements (Striping, Printing, and Dying)
  • Custom Reel Tagging
  • Cut-To-Length Service
  • Engineering Support (Applications, Design, Certifications, Cut Sheets)
  • Factory Installed Pulling Eyes
  • Inventory Management Programs (VMI)
  • Long-Length Reels
  • MetroKart® – Low Voltage Wire Payout Kart
  • MetroSpin® – Single Compartment Reels
  • Paralleling, Triplexing, and Twisting
  • Personalized Sales Service
  • Reel Tagging for Projects
  • Reel-In-Box / Reel-In-Bag – Packaging for Kink, Tangle, And Twist Free Payout
  • UL® Listed Re-Processing Center
Top
Products Services Resources Contact